Hi Everyone,
Sorry I am so late getting to this project. Things have been so hectic here, which is one big reason I love the book 1001 Ways to Reward your Employees by Bob Nelson. You can read it in chunks whenever your schedule permits.
This book is a treasure trove of ideas to improve the workplace in general, and specifically the performance, attendance, and productivity of employees. Some ideas are no or low cost, and some are really goofy. I think everyone will find something they can use to put smiles on faces.
Nelson's research shows that simple, everyday praise is way most employees prefer to be recognized for doing a good job. He divides praise into four categories: written, electronic, personal, and public. He advises mixing these style to have the maximum impact. Of course, the reward or recognition must be something the employee values, or else it won't be effective. for example, a shy person may prefer to get an extended lunch hour or special parking space rather than boisterous public praise.
Additional studies reveal that praise must quickly follow the desired behavior in order to be an effective motivator. It was also shown that praise by a manager, the most effective motivator, based on employee surveys, occurs least often. What a shame!
I actually read an earlier edition of this books several years ago, and really took its principles to heart. I find the most effective way to motivate and reward ANYONE is a verbal thank you. If they don't know you well, and aren't used to appreciation, this will shock them into silence and temporarily freeze them into position. Try it- you'll see.
The latest rewards for my own staff were spa treatments given by a local business person who had done a program for us earlier in the day. She didn't charge us, and was simply grateful for the exposure and publicity the program at the library had given her. All I had to do was agree. There are opportunities to show that you value someone everywhere!
Cynthia Hart
Director, San Benito Public Library
