Friday, March 20, 2009

When Fish Fly

Hello everyone, I’m your blogger for “When Fish Fly.” Before I get into this book, I want to apologize for my tardiness. Since I did not meet the deadline, my question to you is what were your internal conversations? Did you think…“She’s ruining it for all of us … She’s irresponsible ….She better not visit my library!” OR did you decide to change those negative internal conversations and make a world famous difference? This book is an extension of the previous book, Fish. John Yokoyama discusses the importance of having a vision, created by the team, and committing to that vision. World Famous Pike Place Fish employees decided to be world famous not by seeking personal fame, but by making a world famous difference to their customers and people that encountered by listening and choosing conversations that empower and create an environment for people to thrive and have great lives. They coach each other for greatness and create a culture of empowerment by merely changing their conversations: they suggest and recommend – not order. They see each problem as an opportunity to make a difference. They strive to listen with respect to everyone’s point of view so that the outcome is agreed by the team; thus, creating a positive impact on themselves and the people they encounter. John Yokoyama provides great examples of the situations he has encountered and turned them into opportunities to make a positive impact. Now that you have read the book, how are you going to make a world famous difference for yourself, your library and your community?